| Don't be a duck... Be an Eagle Great Service Is a Choice No one can make you serve customers well. That's because great service is a choice. Read this story of, Harvey Mackay about a cab driver that proved this point. He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed my friend a laminated card and said: "I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement." Taken aback, Harvey read the card. It said: Wally's Mission Statement: To get my customers to their destination in the quickest. Safest and cheapest way possible in a friendly environment. This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean! As he slid behind the wheel, Wally said, "Would you like a cup of coffee? I have a thermos of regular and one of decaf." My friend said jokingly, "No, I'd prefer a soft drink." Wally smiled and said, "No problem. I have a cooler up front with regular and Diet Coke, water and orange juice." Almost stuttering, Harvey said, "I'll take a Diet Coke." Handing him his drink, Wally said, "If you'd like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today." As they were pulling away, continue reading... ************************ | ||
| |
if you find this message in your spam folder. please tick this massage as not spam so you will be able to receive our daily mails normally.
---
You received this message because you are subscribed to the Group. For more options, visit your group page at https://groups.google.com/
__._,_.___
VISIT RUKHSANA FM ONLINE RADIO
http://www.freewebs.com/rukhsanafm
http://www.freewebs.com/rukhsanafm
http://www.freewebs.com/rukhsanafm
http://magicsgifs.blogspot.com
http://magicsgifs.blogspot.com
http://magicsgifs.blogspot.com
***********************************
Enjoy your stay at Rukhsana Group.
Moderators Rukhsana Group:
Aika Rani,Sitara Ansari, Lilly ,A k h t a r,Mumtaz Ali
Contact us at: llolli_bobby@yahoo.com
Aika_Rani@Yahoo.Com
akhtar_khatri2001@yahoo.com
Rukhsana-owner@yahoogroups.com
**********************************
MARKETPLACE
.
__,_._,___
.jpg)
0 comments:
Post a Comment